Support Packages per Customer Requirements



e2eS Services

e2eS provides the client with its teams many years of experience with setting success criteria – the independence of the client. Stakeholders in the company, who take a decision to use e2eS services are invited to consider partial or full process, in which selected support building blocks are relevant.
Optional partial collection of support packages, while the proposed support may be limited to the detailed planning and the program documents preparation and also the actual implementation and execution of these programs if required:
  • Initiated by signing a confidentiality agreement – to protect sensitive information of the parties.
  • Marketing Work Packages:
    • Market analysis and product characterization (discrimination, pricing, marketing prediction for the client and implementation, marketing plan).
    • Preparation of product/service technical specifications for proposals (proposals’ templates).
    • Preparation of generic (templates) and specific proposal and contract documents (SOW, Financial Terms Appendix, Terms & Conditions, QA Appendix, ILS Appendix).
    • Preparation of marketing and sales materials/accessories (documents, models, prototypes).
  • Development and Product Verification & Validation Work Packages:
    • Requirements Analysis.
    • Concept Options selection/optimization.
    • System Engineering Plan.
    • Risk Management Plan.
    • Product Verification & Validation (Testing Theory/Methodology, Testing Master Plan, Detailed Testing Plan experiments, specific Test Procedures, Test Report templates, test performing, Test Reports, Certification, Licensing).
      Quality Assurance and Regulation Plans.
    • Configuration Management Plan.
  • Software and Hardware R&D Services of and Indian high end company (Read more):
    • The economic advantage a very attractive hourly rate (about half of the Israeli rate), alongside high capabilities. Advantages of offset credit and Make In India initiative.
    • The ability to set up a large project team in a very short duration, if required.
    • Temporary or permanent placement of relevant professional representatives in Israel, or in place in Bangalore, India (where the rates will be lower). A solution will be tailored according to customer and project needs.
    • Turn-key Project, or vice versa – partnership in full harmony within an Israeli team.
    • Our persistent assistance from Israel (or from Bangalore if required), with Transfer Of Technology experience, Mass Production, establishment and operation of maintenance and service infrastructure, if and as required.
  • Mass Production and Procurement Work Packages:
    • Supply Chain System – Review & Improvement.  Read more
    • Production Plan.
    • Procurement Plan (including RFI/RFP methodology) within the company and the interfaces with subcontractors and consultants.
  • Product ILS, Training and Implementation Work Packages :
    • ILS (Integrated Logistic Support)
    • System Maintenance and Customer Service and during and after warranty period customer support.
    • Customer Satisfaction Management and After Sales Support and Services to existing customers.