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Customer’s satisfaction is the key to success. The measure of a supplier’s success is a satisfied customer, when the levels of satisfaction ratings are high the customer returns, orders another contract or an additional amount from the same supplier. Above all a loyal customer is rated, and even when faults occur, he knows that the […]

Managing customer satisfaction requires monitoring. It also includes two tools: The main tool / formal – contract compliance control as they are literally written and when. Responding with the appropriate management level for PMRs. Initiating and periodic satisfaction surveys.  The secondary tool “soft” / informal – monitoring and controlling all customer’s inquiries, initiating informal communication […]

Customer satisfaction is the key to success, as described in the management and control of customer satisfaction. Closure of a project with an atmosphere of customer satisfaction, will get the customer to “tell his friends.” Strict requirements management, in which all contract requirements are written and also expectations that are not obligatory under the contract […]

The purpose of the management process focuses primarily on a major effort for the performance during the period of manufacturing and delivery. This effort is planned to make manufacturing flow, to achieve a product with the right configuration and the required quality that will be delivered to customers on schedule and will accumulate the direct […]

The purpose of the management process focuses primarily on a major effort for the performance during the period of manufacturing and delivery. This effort is planned to make manufacturing flow, to achieve a product with the right configuration and the required quality that will be delivered to customers on schedule and will accumulate the direct […]

Having a desire to make the process of production and supply flowing. Obtaining a product with the right configuration and of high quality, to be delivered to customers on time and accumulate planned costs or less. Preliminary tests during the development process, constructing a production line, examining each component in the system. However, because the […]

System Engineering Management (SEM) is a complex process that combines several areas of management and planning. This process begins at the start of each project and consists of a series of activities integrated within the planning process that evaluate the efficiency and performance of the project. This performance evaluation is carried out to define the […]

The design of systems and products includes the core design (product design), design support (such as life-cycle cost design), production design, testing, and maintenance. In addition, it includes the designing of equipment production facilities, operations, and the maintenance of trainers and training aids. Naturally, the need to look to the future supports this design. However, […]

Executing the Integration and Product Verification & Validation Plan is a complex process, which combines all possible areas of technical and managerial knowledge requirements. The management aspect is required to synchronize between all project stakeholders, in order to build the first prototype on schedule. The technical aspect requires a team capable of dealing with a […]

Customer’s satisfaction is the key to success, as described in the management and control of customer satisfaction. ILS program – Integrated Logistics Support (ILS – Integrated Logistic Support) suitable and intended to lay the required infrastructure for implementation and a successful service and of customer satisfaction. Integrated Logistics Support is essential to customer satisfaction is […]