Service & Maintenance Failures Corrective Action

Launching a product, where credibility is theoretically perfect, must take into account incorrect operating or improper maintenance by the user or maintenance personnel. At times it turns out that the supplier did not know or did not predict correctly the type of use the customer needs, and did not prepare ​​a suitable response by using […]

Every product usually needs maintenance during its lifespan. Definition of contract for development, production, delivery and general support of the product, or only a part of these components, usually include a component of maintenance, funded by the customer as part of the initial contract and is called warranty. The supplier’s interest is to sell maintenance […]

Implementing the product begins with the delivery of the first system to the customer, training and providing equipment manuals for maintenance for all levels of repair that appear in the contract. In simple systems these measures are usually enough and no further implementation is required. In more complex systems, the initial implementation together with the […]

The design of systems and products includes the core design (product design), design support (such as life-cycle cost design), production design, testing, and maintenance. In addition, it includes the designing of equipment production facilities, operations, and the maintenance of trainers and training aids. Naturally, the need to look to the future supports this design. However, […]

Executing the Integration and Product Verification & Validation Plan is a complex process, which combines all possible areas of technical and managerial knowledge requirements. The management aspect is required to synchronize between all project stakeholders, in order to build the first prototype on schedule. The technical aspect requires a team capable of dealing with a […]

Customer’s satisfaction is the key to success, as described in the management and control of customer satisfaction. ILS program – Integrated Logistics Support (ILS – Integrated Logistic Support) suitable and intended to lay the required infrastructure for implementation and a successful service and of customer satisfaction. Integrated Logistics Support is essential to customer satisfaction is […]

Project management is a complex process that combines all possible areas of knowledge required. The process begins during initiation, and a series of activities included in the detailed plan process for the project. Project Management continually compares the performance planning. Thus the performance comparison is carried out to define the requirements of all stakeholders, to […]

Marketing processes, which precedes a contractual engagement and receiving an order from a customer, that contains dynamics and creates significant changes in the original proposal. These changes are reflected formally in writing in the contract of the order. The new situation requires testing and deployment of all aspects of the supplier’s commitment and customer expectations […]

A project master plan is based on the master plan proposal, which is part of the initiating document and proposal preparation. This plan is updated according to the contract review and approved again by the relevant parties as a condition for starting the project. After the project is in motion, the master plan lays a […]

  Proper identification of the need is the “spark of creativity” required at the beginning of the marketing process, which eventually leads to a successful signing of a contract. The contract should bring the customer the product he wants which will serve him successfully.   Since the client is also often unaware of the exact […]